T&C’s for offers

Unlimited Blow-dry pass

  1. Valid for one month from date of purchase

  2. Subject to availability

  3. No more than 3 appointments can be booked in the diary at any one time

  4. Not valid in conduction with any other offer

Loyalty Cards

  1. Subject to availability

  2. One stamp per service (unlimited blow dry not included)

  3. If card is lost, we cannot replace stamps

  4. Not valid in conduction with any other offer

  5. Rewards are non-transferable

Recommend a friend

  1. Each friend that is recommended, will receive 20% off their first service, must be at least 17 years of age.

  2. Rewards are given once the client has been in and spent a minimum of £30

  3. The recommended must tell the receptionist upon booking their appointment, who they were recommended by

  4. Rewards are non-transferable

  5. Not valid in conduction with any other offer

£20 Thankyou Credit

  1. Credit will be redeemable for both after ‘friends’ first visit.

  2. Rewards are non-transferable

  3. Not valid in conduction with any other offer

  4. The friend that is recommended must be at least 17 years of age.

  5. Limit one per client

 

Callisto style reserves the right to amend or cancel these offers at any time.

Any query’s please contact management.

Cancellation and Late Arrival Policies

 

We know everyone has busy lives and sometimes circumstances beyond your control may mean you have to cancel your appointment or are unable to get to your appointment on time.  We’ll be as flexible as we can in accommodating this, however the following policies apply.

 

  • Cancellation - 24hours’ notice please. If you need to cancel your appointment, please just let us know as soon as possible before hand, but at least 24 hours before your appointment. Please call or use the online booking system. Please do not text, email or used social media. If the cancellation is less than 24 hours’ notice we will try to re-book the slot, if we cannot, we may charge you a cancellation fee of up to 50% cost of the appointment.

 

  • Late Arrival? We may not be able to do your hair. Arrival more than a few minutes late for your appointment means we cannot spend the time we need to give you a proper service, we will do our utmost to accommodate Clients, but we may not be able to do your hair. How long’s a few minutes? For a 30-minute appointment (e.g. Blow Dry’s / Wet Cuts), a couple of minutes is ok, but 10 minutes is a third of the appointment and it is not really feasible to complete the appointment.  For longer appointments we have a little more flexibility, but not much.

 

  • No Show Appointments will have an automatic charge of £10 to your account and added to the value of your next service.

 

We know these policies may be frustrating for Clients who have to cancel at short notice for genuine reasons or who arrive late through no fault of their own, but we also have a duty to our other Clients to keep to their appointment times.

 

Our Stylists run busy columns and a late cancellation or no show for an appointment means someone on the waiting list misses out.  We will happily rebook a new appointment for you as soon as possible though the following may apply.

 

  • We may request pre-payment for services if you have been late for several appointments.

  • We reserve the right to charge the full price of appointments that are missed or due to Client lateness.